Phone.com Help Center
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Account & Billing
Account Management
Billing
Users, Numbers, and Extensions
Number Transfer (Porting)
Call Handling
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Call Forwarding
Voicemail
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Mobile Apps
Audio and Video Conferencing
Video Meetings
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Devices and Networking
Troubleshooting
Device Features
Supported Hardware
International Calling and Numbers
More Services and Reporting
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Phone.com Help Center
Account & Billing
What's New?
Contact Us
Account & Billing
Account Management
Billing
Users, Numbers, and Extensions
Number Transfer (Porting)
Call Handling
Greetings
Call Forwarding
Voicemail
Business Hours
Call Recording
Mobile Apps
Audio and Video Conferencing
Video Meetings
Audio Conferencing
Text Messaging
Toll Free
Faxing
Answering Services
Intelligent Answer Bot
Live Receptionist
Devices and Networking
Troubleshooting
Device Features
Supported Hardware
International Calling and Numbers
More Services and Reporting
Forms
Account & Billing
Get information about account setup and billing, including managing users and extensions and transferring a phone number to
Phone.com.
HIPAA Compliance FAQ's
Account Management
What are the terms and conditions for using Phone.com?
How can I block a number from calling my Phone.com number(s)?
How do I update company settings?
How can I add or remove minutes from my plan?
Where do I find my SIP credentials?
What do I do if I forgot my password?
How can I log in to my Phone.com applications?
How do I cancel my account?
What are company settings?
See more
Billing
What is E911?
What is additional usage/overage?
Are there discounts for multiple users?
How can I see my past billing statements?
How can I update my payment method?
What taxes and fees are billed to my account?
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Users, Numbers, and Extensions
What do I do if my calls are being marked as SPAM or Scam Likely?
How do I add and manage users?
What do the My.Phone.Com user settings do?
How do I add phone numbers?
How do I add an extension to my account?
How do I delete phone numbers?
How do I update profile details?
See more
Number Transfer (Porting)
Why was my port (transfer) request rejected?
How do I port (transfer) a number to Phone.com?
How do I port (transfer) a number to another carrier?
