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Phone.com Help Center
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Account & Billing
  • Account & Billing
    • Account Management
    • Billing
    • Users, Numbers, and Extensions
    • Number Transfer (Porting)
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      1. Phone.com Help Center
      2. Account & Billing
      • Account & Billing
        • Account Management
        • Billing
        • Users, Numbers, and Extensions
        • Number Transfer (Porting)
      • Call Handling
        • Greetings
        • Call Forwarding
        • Voicemail
        • Business Hours
        • Call Recording
      • Mobile Apps
      • Audio and Video Conferencing
        • Video Meetings
        • Audio Conferencing
      • Text Messaging
        • Toll Free
      • Faxing
      • Live Receptionist
      • Devices and Networking
        • Troubleshooting
        • Device Features
        • Supported Hardware
      • International Calling and Numbers
      • More Services and Reporting
      • Forms
      • Contact Us

      Account & Billing

      Get information about account setup and billing, including managing users and extensions and transferring a phone number to Phone.com.
      • HIPAA Compliance FAQ's

      Account Management

      • How can I block a number from calling my Phone.com number(s)?
      • How do I update company settings?
      • How can I add or remove minutes from my plan?
      • Where do I find my SIP credentials?
      • What do I do if I forgot my password?
      • How can I log in to my Phone.com applications?
      • How do I cancel my account?
      • What are company settings?
      See more

      Billing

      • How can I see my past billing statements?
      • How can I update my payment method?
      • What taxes and fees are billed to my account?

      Users, Numbers, and Extensions

      • What do I do if my calls are being marked as SPAM or Scam Likely?
      • What do the My.Phone.Com user settings do?
      • How do I add phone numbers?
      • How do I add and manage users?
      • How do I add an extension to my account?
      • How do I delete phone numbers?
      • How do I update profile details?
      See more

      Number Transfer (Porting)

      • Why was my port (transfer) request rejected?
      • How do I port (transfer) a number to Phone.com?
      • How do I port (transfer) a number to another carrier?
      Phone.com Help Center
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