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Call Handling
What's New?
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Account & Billing
Account Management
Billing
Users, Numbers, and Extensions
Call Handling
Greetings
Call Forwarding
Voicemail
Business Hours
Call Recording
Mobile Apps
Audio and Video Conferencing
Video Meetings
Audio Conferencing
Text Messaging
Toll Free
Numbers
Porting/ Number Transfer
Adding & Deleting Numbers
Faxing
Answering Services
AI-Connect
Live Receptionist
Devices and Networking
Troubleshooting
Device Features
Supported Hardware
International Calling and Numbers
Reporting
Forms
HIPAA
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Phone.com Help Center
Call Handling
What's New?
Contact Us
Account & Billing
Account Management
Billing
Users, Numbers, and Extensions
Call Handling
Greetings
Call Forwarding
Voicemail
Business Hours
Call Recording
Mobile Apps
Audio and Video Conferencing
Video Meetings
Audio Conferencing
Text Messaging
Toll Free
Numbers
Porting/ Number Transfer
Adding & Deleting Numbers
Faxing
Answering Services
AI-Connect
Live Receptionist
Devices and Networking
Troubleshooting
Device Features
Supported Hardware
International Calling and Numbers
Reporting
Forms
HIPAA
Call Handling
Learn how to set up and manage call-handling rules including greetings, call forwarding, voicemail, and company business hours.
How do I set up a menu for callers?
How can I update my outbound caller ID number or name?
How do I place and manage calls using my browser?
What is the difference between a 411 Directory and Caller ID Name (CNAM)?
What In-Call Features are available?
What dial codes are available?
How do I set up call handling rules?
How do I set up and use the Communicator Softphone?
Greetings
How do I set up a greeting?
Call Forwarding
How can I differentiate between business calls and my personal calls ?
How do I add a call queue or round robin call routing?
How do I set up call forwarding?
Voicemail
Where can I find or change my voicemail PIN?
How do I listen to and manage voicemail messages?
How do I set up my voicemail?
Business Hours
How do I set up call-handling rules based on my company's business hours?
Call Recording
How do I access and download my call recordings?
How do I turn off the call recording beep?
How do I record my phone calls?
