---
title: What is customer proprietary network information?
description: This policy ensures that we do not release customer proprietary network information
---

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# What is customer proprietary network information?

When you sign up with Phone.com, we will ask you to select a secure password which you will use to access your control panel. We will ask you to confirm administrative ownership of your account before we access it.  If you lose your password, you will be required to follow our password recovery process in order to gain access to your account.

This policy ensures that we do not release customer proprietary network information, such as provisioning data, configuration, and call logs, to unauthorized parties.

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