How do I setup voicemail transcriptions?

Voicemail notifications allow you to set up Email and/or Text notifications anytime a voicemail is received on your extension. The voicemail notification will include the time, date, number and the audio message.

Configure.phone.com Setup

1. Log into your Phone.com account and naviagate to configure.phone.com
2.

Notifications

Control.phone.com Setup

1. Navigate to the Configure tab
2. Select Manage users/extensions
3. Select edit to the right of your extension
4. Scroll down to Voicemail Notification Settings

5. Enabled the notification option
6. Enter a Email address and/or a phone number
7. Scroll to the bottom of the page to save the changes

Voicemail notifications via text can only be sent to one (1) phone number. However, Voicemail notifications can be sent to multiple email addresses. To do this input a comma between the two email addresses.

I.e johndoe@phone.com, janedoe@phone.com