Phone.com Help Center
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Account & Billing
Account Management
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Users, Numbers, and Extensions
Call Handling
Greetings
Call Forwarding
Voicemail
Business Hours
Call Recording
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Audio and Video Conferencing
Video Meetings
Audio Conferencing
Text Messaging
Toll Free
Numbers
Porting/ Number Transfer
Adding & Deleting Numbers
Faxing
Answering Services
AI-Connect
Live Receptionist
Devices and Networking
Troubleshooting
Device Features
Supported Hardware
International Calling and Numbers
Reporting
Forms
HIPAA
Hello. How can we help you?
What's New?
We've recently streamlined account administration and configuration.
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Contact Us
Can't find the answer you need? Our team is standing by 24 x 7 to help. Click here to contact us.
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Account & Billing
Get information about account setup and billing, including managing users and extensions and transferring a phone number to
Phone.com.
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Call Handling
Learn how to set up and manage call-handling rules including greetings, call forwarding, voicemail, and company business hours.
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Mobile Apps
Learn more about using Phone.com's mobile apps for Android and iOS
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Audio and Video Conferencing
Conduct effective meetings over the phone or using our browser-based video meeting service.
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Text Messaging
Send, receive, and troubleshoot text messages.
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Numbers
Learn about number porting & the different number types, their uses as well as how to add & delete them from your existing Phone.com account.
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Faxing
Learn more about sending and receiving faces with Phone.com.
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Answering Services
Learn more about our Live Answer Connect and AI-Connect answering service services.
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Devices and Networking
Learn about physical device use and management.
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International Calling and Numbers
Learn more about international dialing and rates.
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Reporting
Reporting is a set of features that allows you to access account activity reports, call recording, and more.
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Forms
Quick access to contact and registration forms.
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HIPAA
Information for healthcare providers and business associates.
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